We offer Flat Rate Shipping for all orders shipping within the US as detailed below. If you wish to have your items shipped outside the United States, please call us at 631-725-5012 and we will be happy to accommodate your needs over the phone. Shipping for furniture and items over 20lbs. will be regulated based on weight.
Up to 5lbs.
$10 Flat Rate
$12 Flat Rate
Returns & Exchanges
We will accept returns within 7 days of the delivery date. Items returned to us must be in original, new condition. Once the items are back in our possession we will refund your money.
If an item in your order arrives damaged, contact us immediately upon receipt of the item with a photo of the damages.
In order to qualify for a return you must contact us at firstname.lastname@example.org so that we can give you specific instructions regarding your return. We will also provide you with a return authorization number to be included in your shipment.
Shipping fees for returned or exchanged items are the responsibility of the customer. Sylvester & Co. is not responsible for items returned outside of this protocol or without a return authorization number referenced on or in the package.
Sylvester & Co. Web Returns/Exchanges
103 Main St.
Sag Harbor, NY 11963
Questions? Call us at 631-725-5012